Enterprises require an integrated approach to end-user experience monitoring and application performance management. ACE Live is an end-to-end solution that spans network monitoring, measurement, and detection of SLA violations, and then bridges seamlessly into uncovering the root-cause of application performance problems.

ACE Live:

• Provides complete visibility of all application transactions and users across the enterprise
• Includes detailed real-time and historical information about application performance, resource utilization, route quality, ISP performance, and end-user response times
• Supports complex network infrastructures and technologies
• Automatically summarizes data according to applications and user-defined business groups (e.g., departments, campuses, etc.), so that results are presented in a way that is meaningful to the business
• Monitors actual network flows – all your traffic, all the time – through passive Ethernet connections to a spanning port or tap

ACE Live uniquely features rapid, integrated and detailed transaction-level troubleshooting with OPNET’s ACE Analyst. ACE Analyst’s industry-leading analytics embed expert knowledge about network protocols and application behavior as seen from a network perspective, providing a comprehensive understanding of the end-to-end performance of networked applications. With software and hardware-based appliances, ACE Live enables both mid-size companies and global enterprises to proactively detect response time problems for faster diagnosis and resolution, thereby minimizing business impact.

Instrument end user experience monitoring across your entire network with non-intrusive hardware and software ACE Live appliances.

 

Key Features

• Agentless deployment to rapidly enhance network visibility
• 24x7 appliance-based application performance monitoring with historical trending
• Rapid, non-intrusive installation via a SPAN or mirror port or tap - often in less than an hour
• Automatic application discovery and classification by user-defined application and business groups
• Unique point-and-click guided work flows for numerous common management tasks such as diagnosing and troubleshooting application performance issues
• Advanced live and historical analysis accurately determines components of delay, top-talkers, trends, and reports on abnormal behaviors
• Seamless drill-down to ACE Analyst for rapid, integrated application troubleshooting
• Centralized probe management, including data aggregation and consolidation
• Executive-level business reporting and web-based dashboards to monitor SLAs and application performance
• High speed packet captures and long term storage for rapid root-cause analysis of application problems
• Real-time VoIP performance management for voice and data converged networks
• NetFlow data collection to extend visibilty into network capacity

Monitor end-user response time and quantify its components such as payload transfer time, network latency, and retransmission delay.

Easily diagnose and troubleshoot application and network problems with more than 20 point-and-click guided workflows

ACE Live Modules

NetFlow Monitoring – Combines real-time end-user response data and utilization metrics in a unique unified view and in a single appliance.

Utilize the NetFlow module to:

• Extend visibility into network capacity including branch-office-to-branch-office traffic
• Visualize and report on live application response time data and NetFlow utilization metrics in a single, unified view via powerful web-based dashboards
• Identify and report on key traffic and bandwidth metrics including top-talkers and bandwidth hogs by leveraging NetFlow data

VoIP Performance Monitoring – Embeds real-time, speech quality analysis to easily monitor and troubleshoot voice call quality. 

Utilize the VoIP Monitoring module to:

• Monitor and troubleshoot call quality from any VoIP vendor
• Isolate percentage contribution of loss, jitter, codec, delay, signal level, noise level, echo, and latency to a MOS score for a true picture of the end user’s experience
• View the overall network health and VoIP performance in a business-context in order to prioritize problem resolution and set meaningful SLAs

ACE Live on Riverbed Services Platform (RSP)

ACE Live appliances are deployed in data centers and at branch offices. ACE Live on RSP runs within a Riverbed Steelhead appliance and increases visibility into application response time at remote sites.